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The Credit Card Offer

August 11, 2008

My sister brought it up on her blog (#9, on her list), but as it happened to us, too, I thought I would share.

Remember how Midwest Express messed with all of us, canceling our flights and not notifying us right away? Remember how I sat on hold for more than two hours to try to find out the status of our flight and if we were being credited for our tickets? Remember how we received absolutely no apologies for the inconvenience, changed schedule, time on hold, etc?

Guess who sent us a credit card offer in the mail the end of last week?

Is this standard practice by Midwest Express, to send out credit card offers to all the customers they have ticked off?

I think I’m really tempted to tell them where to stick their offer, but once again, my mom did raise us to be a little better mannered than that.

3 Comments leave one →
  1. August 11, 2008 7:42 pm

    Good grief! … If it were me, that would be going straight to the shredder!

  2. August 11, 2008 8:23 pm

    It amazed even me. The thought of mailing everything back in their paid envelope with a message about how I felt crossed my mind. Instead I put it in my blog. :D I feel better, don’t you?

  3. August 12, 2008 2:29 pm

    Well, talk about bold and brassy! I’d say forget what your momma had to say and go for it. However, I have found that providing feedback to businesses generally ends up with me more upset than their initial screw up. *sigh*

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